The CRM connects to the client’s payment processor, automatically captures the failed payment attempts, and pulls in the customer details. Then, specially trained Recover Payments agents to attempt to recover these payments with omnichannel approach, including Email, Phone Calls, etc.
The combination of the above allows Recover Payments to recover up to 50% of failed payments.
"Recover Payments is simply fantastic. They help us recover many payments that would otherwise be lost and they provide the clearest reporting you’ll ever see. The ROI here is huge … using Recover Payments for payment recovery is just a no-brainer!"
The integration helps merchants recover failed payments. This will then lead to a decrease in overall churn and an increase in customer lifetime value (CLTV).